Car/Driver/Tourist Guide
Tailor Made Program
Methods of Payment
Type of Service Cash / Credit card on arrival Wired Transfer Online payment
+ Hotel Reservation  
+ Package tour  
+ Car rental
+ Tour Guide
+ Transfer
+ Sightseeing
+ Tickets N/A N/A N/A
1. Payment on arrival
Paid by Traveler Cheque or Cash, hand it directly to your guide/driver who meet you at the hotel or airport. We will provide you our company receipt and travel voucher if any.
Remark :  Your reservation will be reserved without any deposit (only for some travel services).
2. By swift/telegraphic transfer
Company bank account will inform after the booking is confirmed.
Remark :  Surcharge of bank transfer 500 Baht for local bank charges in Bangkok, kindly instruct your bank to pay in full amount.
3. Credit card with authorization form
We will provide you with the authorization form in PDF file format of which the details of our services have been filled by us after your reservation are confirmed.
4. Online payment
Credit card payment via our secured payment gateway. After your reservation is confirmed, the URL link to payment gateway will be provided.
Payment Policy :  For Hotel Reservation and Package Tour
After the hotel confirmation, a deposit at 50% onward of total amount is required to secure your booking; the rest can be paid on arrival by cash. The deposit at 50% of total amount should be paid at least 30 days of the check in date.
Hotel Voucher :  After your hotel booking is requested, we will e-mail you with choices of payment to select. Please process the payment. After we receive your payment confirmation, then the status of hotel booking will be changed to be “confirmed” with amount paid in your booking details. Then you can print the detail of booking to use as hotel voucher. The voucher can be presented upon check-in at the hotel. Guest check-in with passport is required.
Payment Policy :  For Car rental, Transfer, Guide service and Sightseeing
If you make reservation for following types of services, car rental, transfer, guide service and sightseeing 3 days prior to your travelling date, the system will automatically confirm your booking. Later on, our staff will contact you by email, phone or other device upon your convenience for further details or clarify your booking details if any. In the same email, we will provide you choices of payment method. You may deposit at 50% onward to secure your booking at your convenience, definitely paying your booking more than 30 days in advance, give you a special discount of the normal rate.
Travel Voucher :  After a booking of these services is confirmed, we will e-mail you with choices of payment to select. Please process the payment. After we receive your payment confirmation, then the status of hotel booking will be changed to be “paid”. Then you can print the detail of booking to use as travelling voucher. The voucher can be presented upon your arrival to our staff.
Terms and Conditions for booking amendment/cancellation
In some cases, we may charge cancellation and/or amendment fees in addition to those imposed by travel service providers. Unless otherwise notified to you at the time of entry into the relevant transaction, before entering into a transaction, you should carefully check to see whether any other cancellation or amendment fees apply.
Amendment Policy
Period of making the booking amendment More than 30 days prior to travelling/check in date More than 15 days prior to travelling/check in date Less than or equal to 15 days prior to travelling/check in date
+ Hotel Reservation Allow Charge 500 Baht for voucher fee 1 night plus 50% of total amount and 500 Baht for management fee
+ Package tour Allow Charge 500 Baht for voucher fee 1 night plus 50% of total amount and 500 Baht for management fee
+ Car rental
+ Tour Guide
+ Transfer
+ Sightseeing
Allow Allowed without charge Allowed without charge or subject to charge
+ Tickets N/A N/A N/A
Amendment Policy :  For Hotel Reservation
Amendment need to be made not less than 15 days* prior to check-in date. We will not responsible for any (additional) charges incurred after cancellations/ amendments without confirmation from us.
Cancellation Policy
Period of making the booking cancellation 30 days onward prior to travelling/check in date 15 days onward prior to travelling/check in date Less than 15 days prior to travelling/check in date
+ Hotel Reservation Allowed without charge 1 night charge fee amount of 500Baht Charge on total amount
+ Package tour Allowed without charge 30% charge on the total of package tour price 30% charge on the total of package tour price
+ Car rental
+ Tour Guide
+ Transfer
+ Sightseeing
Allowed without charge Allowed without charge Allowed without charge or subject to change
+ Tickets N/A N/A N/A
+ These charges will be deducted from your credit card at the time charges are incurred. We reserve the right to refuse service to any client we feel is not genuine in their desire to transact with Thailandehotel.com according to our terms and conditions.
+ For every cancellation received after sending the Hotel Voucher: THB 500 will be levied Plus credit card charge fee 5% for credit card payment.
+ For every cancellation received after sending the Hotel Voucher: THB 500 will be levied no credit card charge fee for Cash/transfer payment.
All hotel booking must be paid in advance before the check-in date at least one month. However, you may amend or cancel your booking, the followings term and conditions will be applied.
+ If notification of cancellation is received before 15 days prior to check-in date, there will be 500.00 Baht for cancellation charge and a credit card processing fee of 5% will be levied.
  + Sample : (In case of booking more than 1 night stay with failed to cancel or amend) If you booked for 3 nights but in case of no show you'll be charge = 5% Total price (bank fee) plus 450 Baht Cancellation charge (Assume 1 night = 1,000.00 total 3,000) charge price = (3,000 - 5% + 450) = 600.00 Baht.
+ If notification of cancellation is received less than 15 days for low season 30 days for high season prior to check-in date. A credit card processing fee of 5% plus one night room charge will be levied.
  + Sample : (In case of booking more than 1 night stay with failed to cancel or amend) If you booked for 3 nights but in case of no show you'll be charge = 1 night price + 5% of total payment (bank fee) (Assume 1 night = 1,000.00) charge price = 1,000 + 5% + 500 ) = 1,550.00 Baht.
+ If you failed to cancel or amend your reservation, and/or do not check-in at a confirmed dated you will be charged for full price with non refundable.
If you have any doubt, please do not to info@connect2thailand.com us with or without your telephone number and your convenience time to pick up our call, we will contact to you as soon as it is possible.
 
Contact us: 3/132 Soi Srinakarin 46/1, Srinakarin Road, Nong bon, Pravet, Bangkok, Thailand 10250, Tel: +6621383922
Fax: +6621383921, Email : connect2thailand@gmail.com, Skype : kadesunee, Tour Operator License No. : 11/05019